The other night, after a really stressful workday, I picked the baby up at daycare and arrived home, ready to collapse, only to find out my neighbor across the hall had had a day that was worse then mine. At 5:30 in the evening there were men tearing apart her bathroom. The original art deco tiles that she loves were replaced by three gaping holes, and they still hadn’t found the source of the leak that was plaguing the downstairs neighbors, and they were starting to tear apart a large section of the floor.
I invited her over, to get her out of the chaos, and she asked if I had a glass of wine. I didn’t. :embarassed: I asked if she wanted to take a walk to the store with me, but neither of us had the energy. We collapsed on the couch, turned on Sesame Street, and tried to keep the baby entertained while we both complained about our bad days.
Then I got a brainstorm. Tomo!!!! They even deliver wine. Want Japanese? Absolutely!!!!
So I go to the phone and call. The woman who answers the phone says something incomprehensible. I hold a moment, and then say “hello?†again. She admonishes me, and states that her computer isn’t working. For a full four minutes I listened to her making frustrated noises as she tried to get her computer working. Her stress was clearly high too, and she was sharing it with me. Finally, with no apology, she was able to take my order.
After a while, the doorbell rang, and the food arrived. I washed the baby’s hands and put on a bib and put her in her highchair, and started unpacking the food. My neighbor had ordered chicken tempura, but they sent over chicken teriyaki instead. The neighbor said that was fine.
As I was mixing some rice in the miso soup for the baby, the plumber from across the hall knocked on the door and my neighbor had to go tend to the issues at hand.
I set the baby up to eat her rice and miso soup, and took out the California Maki I had been looking forward to. As per my request, I got extra wasabi.
Soy sauce? Soy sauce? Hmmmm….. No soy sauce. Let me check the fridge. Oh no! Not even any soy sauce in the fridge.
No honey. Don’t splash the soup. Here, let me clean that up. Ok. Let me call the restaurant. Juice? Ok. Let me pour you some juice. Hello? Hello? Yes. I just ordered a delivery and there is no soy sauce.
Her: “Are you sure there is no soy sauce?â€
Me: “Yes, I’m sure.â€
Her: “Well please check again.â€
Me: “I’ve checked again. There is no soy sauce.â€
Her: “Well what do you want me to do about it?â€
Me: “Well, I just ordered some California Maki, and I can’t eat it without soy sauce.â€
I look over and notice that the baby is waving the bowl of soup in one hand, preparing to toss it across the room to indicate that 1) she has had enough soup, and 2) that she is irritated that no one is paying attention to her. I rescue the soup, tuck the phone between my chin and shoulder, and take her out of her highchair. Her: (Sarcastically) “Well don’t you HAVE any soy sauce?â€
Me: “No. I don’t have any soy sauce.â€
Her: (With continued sarcasm) “Well what do you want me to do? Send a delivery over with soy sauce?â€
Me: “Yes. That would be fine.â€
Take the baby back into the living room and turn on Dora.Her: “You want me to SEND A DELIVERY OVER WITH SOY SAUCE?
?â€
Me: (About to explode) I JUST ORDERED A MEAL THAT I CAN’T EAT!!! YES! I’ve had a very stressful day.†And I told her a bit about MY stress, given that she had taken quite a bit of my time earlier making me listen to frustrations and computer problems. “So yes, I would like you to send a delivery over with soy sauce.â€
She sighs in frustration, since I am clearly a problematic customer, and agrees to send a delivery.
At which point my neighbor comes back, and I realize that in my soy sauce crisis, I had completely forgotten that they had gotten her order wrong, and that since they were sending over another delivery, I should have gotten her the chicken tempura that she had ordered.
I know that Tomo has gotten a lot of praise on this forum. But I’ve gotta tell you. I don’t think I’ll be ordering up from them again.