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Restaurants & Food / Re: Chifa Restaurant - new Peruvian / Asian fusion
« on: August 13, 2010, 05:48:04 PM »
Hi everyone. Please let me start saying that I have read all commends and heard everyone here. I know that we might have some problem running this business because we just opened in less than a month and the business has increased more than 100% percent every week. I really mean 100% because we used to get 40 kitchen tickets in our first week and now we get over 140 orders of all sizes every day (weekends even more). We might not have many sit in customers during the weekday, but we are filled up with takeouts and deliveries.
But please let us assured you that this is not our maximum potential. We were just not ready for this sudden high increase. We are already working to have our dishes ready as soon as possible. We started with one main chef and then we had two chef last week. Now we are adding one more to speed it up.
OUR DISHES ARE COOKED WHEN ORDERED. Even the chicken in our chicken noodles are fried when they are ordered. (That is why we recommend to everyone that CHIFA are mean to be eaten here right when they are prepared. Take out might remove some of its quality, and only the flavor would stay.)
Regarding the unhappy customers here that posted a whole essay to point out our weakness, please let me mention that we are not Red Lobster, or Peter Luger. We do family style dining. Our customers comes here to feel like home and eat a food that they can give to their kids. Our waiters are trained to treat every customers with a smile and warm welcome. Our customers like us because our restaurant doesn't have that pressure that you get while dinning on one of those high class restaurants. Customers can joke with us and have a little chat. Ours rotisserie chicken are very fresh and tasty. I don't believe we would serve a chicken that is not up to our standards, but we will believe that he is not lying and We will try to do better next time.
But please let us assured you that this is not our maximum potential. We were just not ready for this sudden high increase. We are already working to have our dishes ready as soon as possible. We started with one main chef and then we had two chef last week. Now we are adding one more to speed it up.
OUR DISHES ARE COOKED WHEN ORDERED. Even the chicken in our chicken noodles are fried when they are ordered. (That is why we recommend to everyone that CHIFA are mean to be eaten here right when they are prepared. Take out might remove some of its quality, and only the flavor would stay.)
Regarding the unhappy customers here that posted a whole essay to point out our weakness, please let me mention that we are not Red Lobster, or Peter Luger. We do family style dining. Our customers comes here to feel like home and eat a food that they can give to their kids. Our waiters are trained to treat every customers with a smile and warm welcome. Our customers like us because our restaurant doesn't have that pressure that you get while dinning on one of those high class restaurants. Customers can joke with us and have a little chat. Ours rotisserie chicken are very fresh and tasty. I don't believe we would serve a chicken that is not up to our standards, but we will believe that he is not lying and We will try to do better next time.