Jackson Heights Life

We had a problem with our HDTV cable box today whereby we had to place a call to Time Warner Cable.  After resetting the system as the rep instructed us to, we noticed that a few of the high definition channels we were receiving before were no longer available....CNN (710) and Food Network (750).  We asked the rep why we no longer were able to access these channels, and she said that they are now part of a new tier of service that customers must pay for.   I found that pretty strange, as we were receiving both channels up until we placed the phone call today.  As a matter of fact, I was watching CNN up to 1/2 an hour before we called.  Here's my question:

If you subscribe to HDTV, are you paying for CNN and Food Network, or are they part of your basic HDTV package?  Thanks!

Thanks for the reply JD.  To update, I called Time Warner later in the evening only to be told this time that we should be receiving CNN HD and Food Network HD.  This is not the first time that I've gotten conflicting information from Time Warner reps.  The first person was so adamant in her stance that these channels are now premium that I kind of leaned toward believing her.  I should know better.  Anyway, we reset the box again and still no CNN or Food TV.  They said they would work on the problem from behind the scenes and that my service should be restored within 72 hours.  Yeah, yeah... :tickedoff: